07 / CARE
Website care & optimisation
Updates, monitoring, backups and ongoing improvements for a website that stays healthy after launch.
Discuss website maintenance
Website care replaces ad hoc fixes with agreed responsibilities. We define updates, backups and incident handling around the platform and its importance to the business, rather than assuming every website needs the same arrangement.
How we work
Review the platform and access
Agree schedules and responsibilities
Carry out and document interventions
Technology and implementation choices
WordPress or custom applications; monitoring and infrastructure are defined for the actual system.
Who this service suits
For WordPress, WooCommerce and custom applications that need continuity after launch. Updates, functional checks and optimisation are planned around the platform and its risks.
What shapes the proposal
The proposal defines included tasks, check frequency, backups and how support is requested. Urgent interventions, new development and third-party services are agreed explicitly. Round-the-clock availability and guaranteed response times are not assumed.
What you receive beyond the deliverable.
- Clear technical responsibilities
- Changes checked before release
- A record of interventions
Deliverables
- Technical inventory and care plan
- Agreed updates and checks
- Backup and recovery procedure
FAQ
Is round-the-clock support included?
Hours, channels and response expectations are agreed explicitly. Continuous support is not implied.
Is taking a backup enough?
The plan also needs retention, access and recovery checks. Frequency is chosen around how often the website changes.
Request a proposal